Support

White Noise Machine

Need help setting up your SoundSleeper machine? The Quickstart Guide and short videos below walk you through the key functions.

For anything not covered here, contact us at hello@soundsleeper.org

Quick Start Guide

→    Charge for 24 hours before first use — this is important for full battery capacity

→    Connect the USB-A to USB-C cable (supplied) to any USB power source: mains adapter, laptop, car socket or powerbank

→    Press the power button to turn on

→    Use the 3 sound button to cycle through the 33 sounds

→    Press and hold to access the alarm and timer settings — see the How to Set the Alarm video above

→    The PMR scripts are sounds 1 (female voice) and 2 (male voice) on the first sound menu

→ The night light button cycles through colours and breathing modes

Introduction to your SoundSleeper machine:

A walkthrough of the machine’s main featues and controls - the best place to start if you’re setting up for the first time.

How to set the alarm:

How to programme the alarm, use the snooze function

How to set the time:

Step-by-step guide to setting the clock display on your machine

eBook

Not Received?

Your included ebook (machine and bundle orders) or individually purchased copy is delivered by email shortly after purchase. If you haven't received it:

→    Check your spam or junk mail folder

→    If you opted out of marketing emails, automatic delivery may not have occurred — this is a known limitation

→    Contact us at hello@soundsleeper.org with your order number and we'll happily send it manually

Contact and Returns

For any other queries, problems or returns, please contact us:

hello@soundsleeper.org

We aim to respond within one working day. For returns, please see our Refund & Returns Policy.